Privacy Policy
Introduction
This content covers the Privacy and Cookies policy and is applicable to all of Galaxy Bar’s customers-facing platforms including Galaxy Bar’s website, www.galaxy-bar.com, and Galaxy Bar’s mobile applications (“Platforms”). Any reference to “site” or “website” may also refer to platforms interchangeably.
The Privacy Policy is intended to meet our duties of Transparency under the “DATA PROTECTION LAW DIFC LAW NO. 5 OF 2020”.
Avli Restaurant and Club Ltd. hereinafter referred to as (the “Galaxy Bar’” or “we” or “us”) are committed to protecting and respecting your privacy. This Policy sets out how any personal information we collect from you, or that you provide us, will be processed in accordance with applicable data protection and privacy laws. Please read this Policy carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting www.galaxy-bar.com you are accepting and consenting to the practices described in this Policy.
Privacy Policy Changes
This Privacy Policy may be subject to change from time to time without prior notice. The current version of this Privacy Policy is posted online by Galaxy Bar.
Regular Customers are encouraged to regularly review this Privacy Policy to ensure that they are up to date with current policies and practices. Your continued use of the Galaxy Bar website, application, and services constitutes your agreement to this Privacy Policy, as amended from time to time.
Your Rights
You have rights to your personal data:
You have the right to be informed of any personal data which we may hold or process about you
You have the right to request access to the personal data which we may hold or process about you
You have the right to require us to correct any inaccuracies in your data free of charge
You have the right to ask us to stop using your personal data for direct marketing purposes
You have the right to ask us to erase your personal data or restrict the processing of your personal data
You have the right to request us to transfer any personal data which we may hold to you or any other service provider of your choice.
You have the right to lodge a complaint with the supervisory authority.
“Personal information” means data that can be used to identify a person (natural or legal entity) including but not limited to names, identity/registration numbers, age, gender, language, email addresses, telephone numbers, addresses, religion, etc.
Information We Collect From You
We collect and process personal information and special personal that you voluntarily give us by filling in forms on our website www.galaxy-bar.com or by corresponding with us by phone, email, or otherwise. It includes information for our franchising business, marketing and PR, suppliers, and related services. For this purpose, we will collect your name and surname, identity/registration number, physical address, telephone number, email address, bank account details, race, and gender.
Third-party Links
Our Sites may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share your Personal Data. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every site you visit
Use of Your Personal Information
The Website is using the information provided by you for the following purposes:
Provide Web surfing experience of the highest standards;
To improve the quality of existing functionality, or to develop new services;
Prevent illegal or prohibited activities within the Website domain;
From time to time, perform visual and technical updates on the Website to increase its efficiency and customer experience;
Provide Customers with targeted marketing and promotional services, based on their preferences, location, and other data;
Provide periodic information updates and news about the Owner, the Website, and any related entity. This may be performed as an SMS campaign, mass digital newsletter using a third-party service, or any other.
Note that any non-personal, non-exclusive data Customers will provide either by email, contact form, or data that may be obtained from third-party services without specific confidentiality terms, may be stored, used, and disclosed at any moment of time. Owner may use such data freely, and for any purpose whatsoever, including commercial, promotional, production and to improve provided services.
We will retain your personal information for as long as necessary to provide the products and/or services and fulfil the transactions you have consented to or requested, or for other legitimate purposes such as complying with our legal obligations, resolving complaints, and enforcing our agreements.
We will take all reasonable steps to destroy or erase all personal information that is no longer required from our systems.
Disclosure of Your Personal Information
You agree that we may share your personal information with:
Any member of the Tashas Group, which means our ultimate holding company, its subsidiaries, and franchisees;
Selected third parties, who we have agreements with:
business partners, suppliers, and service providers who are involved in the delivery of products and/or services to you; and advertisers that require the information to select and serve relevant marketing material to you.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we will disclose your personal information to the prospective seller or buyer of such business or assets;
Where we have a duty to disclose in order to comply with any legal obligation; or
Where we believe it is necessary to protect the rights, property, or safety of Tashas Group, its franchisees, employees, customers, and the like.
International Transfer of Personal Information
We may transfer your personal information to recipients outside of the UAE.
Security of Personal Information
We are committed to protecting the security of your personal information fairly and lawfully in accordance with the Data Protection Law, and other applicable laws.
We shall take all reasonable steps to help protect your personal information from unauthorised access, use, or disclosure.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We will immediately notify you and the Information Regulator if we become aware of any security breach or unauthorized or unlawful processing of your personal information and will attend to remedy the issue as soon as reasonably practicable.
Government Data Sharing
In some circumstances, we are legally obliged to share information with public authorities or law enforcement. For example, we may be required to provide information related to a court order or where we must cooperate with other supervisory authorities in handling complaints or investigations. We might also share information with other regulatory bodies in order to further their, or our, objectives. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information, document our decision-making, and satisfy ourselves we have a legal basis on which to share information.
Complaints
If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at privacy@tashasgroup.com and We will reply to your complaint as soon as we can.
If you feel that your complaint has not been adequately resolved, please note that the law gives you the right to contact your local data protection supervisory authority
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
Your Rights
You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your information) if we intend to use your information for such purposes or if we intend to disclose your information to any third party for such purposes. You may exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your personal information. You can also exercise the right at any time by contacting us at privacy@tashasgroup.com.
Why Do We Use Cookies?
The data collected using cookies helps us to understand our Customers better so we can provide a better user experience. Cookies used on Website are meant to analyze the Customer's interaction with the Website content. It provides a certain level of customization for returning Customers.
Links To Other Websites
Our website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.
Access To Information
You have the right to access the personal information we hold about you. Kindly contact privacy@tashasgroup.com and specify what information you require. Please ensure to include a copy of your identity document to confirm your identity. Any access request will be subject to payment of a reasonable fee to meet our costs in providing you with details of the information we hold about you.
Correction of Your Information
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making any changes to the personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Changes to Our Privacy Policy
We reserve the right to change this Policy at any time. Any changes we make to our Policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
Direct Marketing
We may process your personal information for the purpose of providing you with information regarding products and/or services that may be of interest to you. You may unsubscribe for free at any time or send an email to privacy@tashasgroup.com
Contact Us
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to privacy@tashasgroup.com.
Customer Declaration of Consent
By and in relation to my continuous use of Galaxy Bar's site, I hereby give my permission for Galaxy Bar to analyze and use protocol data to develop and optimize their online website and /or platforms
Avli Restaurant and Club Ltd
Office: 204, Al Melaheyah Plaza Offices
Al Mina Road, Dubai, UAE